The Ombuds Blog: Strategic Management Society Creates an Ombuds Program

October 16, 2020

Strategic Management Society Creates an Ombuds Program

Dana Minbaeva has been named the first Ombudsperson for the international professional society for the advancement of strategic management. The SMS Ombuds, "receives and reviews concerns, suggestions and complaints, reviews them against already established rules, procedures, and practices, and, when outside established norms, investigates procedures and best practices as well as advises and mediates for all concerned." Minbaeva was appointed by the SMS Board of Directors for an initial two-year term. In 2022, the Ombuds will be elected by the 3,000 members of the Society.

Minbaeva is a Professor of Strategic and Global Human Resource Management at the Department of Strategy and Innovation, and the Vice-President for International Affairs at Copenhagen Business School. (SMS Ombuds.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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October 16, 2020

Strategic Management Society Creates an Ombuds Program

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