The Ombuds Blog: DAVIS Construction Implements an Ombuds Program

January 26, 2026

DAVIS Construction Implements an Ombuds Program

James G. Davis Construction, a privately-held, general contractor based in Rockville, MD, and Philadelphia, selected MWI in February 2025 to create an IOA-compliant Ombuds program. MWI panelists Nnena Odim and Josh Hoch serve as the Ombuds for DAVIS’s 500+ employees across the Mid-Atlantic region. Odim and Hoch have worked together on various clients for the past 25 years, including providing ombuds services for JMA Construction. (DAVIS Ombuds.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany/Austria -- Ombudspersonen and Ombudsleute

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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January 26, 2026

DAVIS Construction Implements an Ombuds Program

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