He went on to represent Ombuds programs nationally and internationally, serve as the inaugural Executive Director of the International Ombudsman Association, and author two books on Organizational Ombuds published by the American Bar Association.
The episode highlights Howard’s career and contributions to the profession, including his work defending Ombuds confidentiality and helping establish professional standards. (YouTube.)
October 12, 2026
Spoken in Confidence Podcast: Chuck Howard Talks About Ombuds Confidentiality
Sana Manjeshwar’s Spoken in Confidence podcast released a new episode on Ombuds Day, featuring Chuck Howard, widely recognized as a leading legal authority on Ombuds confidentiality in the United States. Howard’s introduction to the profession came in 1990, when he successfully defended an Organizational Ombuds office in a federal court case, asserting a confidentiality privilege grounded in Federal Rule of Evidence 501 and an implied contract of confidentiality.
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