Job Posting: Lakewood University

The private, non-profit university based in Cleveland Heights, Ohio, is seeking its first full-time Student Success Ombudsman. Reporting to the Vice President of Administrations and located within the Student Services department, the Ombuds will help students navigate university processes, address complaints and grievances, and resolve concerns through communication and mediation. The full-time, in-person position emphasizes student support, complaint management, and assistance navigating institutional processes. 

Applicants must have a related Bachelor's degree or equivalent experience. Preferred qualifications include experience in higher education, student advocacy, complaint resolution, or mediation training. The salary range is $45,000–$55,000 annually. No application deadline indicated. (Lakewood Jobs.)