The Ombuds Blog: "Philly at Work" Spotlights Employee Ombuds

October 29, 2026

"Philly at Work" Spotlights Employee Ombuds

The City of Philadelphia has released a video featuring Employee Ombudsperson Shakeya Foreman as part of its “Philly at Work: Looking Out for Each Other” series. With warmth and humor, Foreman discusses how her office provides City employees with a neutral space to discuss workplace concerns, explore options, and consider possible next steps outside formal workplace processes. (YouTube.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany/Austria -- Ombudspersonen and Ombudsleute

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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October 29, 2026

"Philly at Work" Spotlights Employee Ombuds

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