The UI Office of the Ombudsperson handled 502 matters in 2011-12, a number unchanged from the prior academic year. According to the annual report by Faculty Ombuds Susan Johnson and Staff Ombuds Cynthia Joyce, 22% of visitor complaints involved disrespectful behavior and 5% complained about workplace bullying. These issues brought the office some unexpected attention last year, when an AP story says the Ombuds had "failed" to resolve bullying cases. (UI Annual Report.)
Related posts: University of Iowa Ombuds Reports Growing Incivility Problem; University of Iowa Ombuds Says Professors are Being Overloaded; AP Report Maligns University of Iowa Ombuds Office (Editorial); University of Iowa President Speaks Out on Behalf of Ombuds Office; Past and Present Ombuds Defend University of Iowa Office.