The UNM Office of Ombuds Services for Staff has published a report of its activities for 2016, which included 288 visits and 24 two-party mediations. Case data is collected and reported according to IOA Uniform Reporting Categories. A visitor survey showed high levels of satisfaction with the Ombuds services.
In addition to case information, the report lists the extensive contacts and collaborations with internal and external offices and programs. The office includes: JoEllen Ransom, Staff Ombuds; Jon Lee, Associate Ombuds; Anne Lightsey, Associate Ombuds; Julia Horvath, Visiting Research Scholar; and Lindsay Welton, Extern. (UNM Ombuds 2016 Report.)
Related post: University of New Mexico Creates Ombuds Office for Faculty and Staff; University of New Mexico Ombuds Train Faculty Mediators; Job Posting (Ombuds); Job Posting (Ombuds Facilitator); Job Posting.