Meet Smith College's New Ombuds

Michael Stephens reopened the Ombuds Office at Smith College last fall.  He was recently interviewed by the campus newsletter and described his work with faculty and staff.

To illustrate his approach, he draws a line chart on a white board showing strategies that range from “doing nothing” at one end to “quitting” on the other. “That’s a big spectrum,” says Stephens, who began work at Smith last fall. “What I try to do is help people see that they do have options. There may not always be perfect solutions to issues that arise, but there are always alternatives.” 

(Smith News.)
Related post: Smith College Closing Ombuds Office; Amherst College Hires Ombuds; Job Posting; Smith College Reopens Ombuds Office.