The Ombuds Blog: University of New Mexico Ombuds Posts 2016 Annual Report

April 07, 2017

University of New Mexico Ombuds Posts 2016 Annual Report

The UNM Office of Ombuds Services for Staff has published a report of its activities for 2016, which included 288 visits and 24 two-party mediations. Case data is collected and reported according to IOA Uniform Reporting Categories. A visitor survey showed high levels of satisfaction with the Ombuds services.

In addition to case information, the report lists the extensive contacts and collaborations with internal and external offices and programs. The office includes: JoEllen Ransom, Staff Ombuds; Jon Lee, Associate Ombuds; Anne Lightsey, Associate Ombuds; Julia Horvath, Visiting Research Scholar; and Lindsay Welton, Extern. (UNM Ombuds 2016 Report.)

Related post: University of New Mexico Creates Ombuds Office for Faculty and Staff; University of New Mexico Ombuds Train Faculty Mediators; Job Posting (Ombuds); Job Posting (Ombuds Facilitator); Job Posting.

No comments:

Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

Comment Policy

Content and Relevance

Stay on topic: Comments should be relevant to the post.
Be respectful: Personal attacks, insults, profanity, inflammatory language, and discriminatory or harassing comments will not be tolerated.
No self-promotion or spam: Comments should contribute to the conversation and not be used to for commercial purposes.
No confidential information: Do not share confidential information about your organization or visitors.

Length and Format

Keep it concise: Comments should be clear and to the point. Excessively long comments may be edited for clarity and length.
Use appropriate formatting: Do not use all caps unnecessarily. Comments may include HTML formatting for readability.

Other Considerations

Be professional and respectful: Please be mindful of your content, even when commending anonymously.
Comments may be edited: I reserve the right to remove or edit any comments that violate these guidelines. My edits will be noted.
Complaints about IOA: This is not the appropriate forum to lodge formal complaints against the International Ombuds Association.
Guest editorials: Please email me directly to discuss a guest editorial offering a longer, more in-depth perspective on a topic related to the organizational ombuds profession

April 07, 2017

University of New Mexico Ombuds Posts 2016 Annual Report

No comments:

Post a Comment