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April 19, 2017

Ombuds Head to Minneapolis for 2017 IOA Conference

The International Ombudsman Association will convene its 12th annual conference April 21-23, 2017 at the Minneapolis Marriott City Center.  For attendees' convenience, here are links to prior Ombuds Blog articles about the event:



  • Call for IOA 2017 Conference Speakers
  • IOA Seeks Nominations for International Conference Scholarships
  • IOA Belt Tightening Means Fewer Meals at Annual Conference
  • IOA Announces Agenda for Minneapolis Conference
  • IOA Seeks Nominations for 2017 Distinguished Emeriti Ombuds
  • IOA Brings Range of Ombuds Training to Minneapolis
  • International Ombudsman Association Announces 2017 Board Election Results
  • IOA 2016 Annual Report: Financial Success Supports New Programs

Related posts: IOA 2013 Conference Recap; IOA 2014 Conference Recap; IOA 2015 Conference Recap; Ombuds Gather in Seattle for [2016] Annual Conference.
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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:
Austria -- Ombudsstelle
Brazil -- Ouvidor
Croatia -- pravobranitelji
France -- médiateur/defénseur
Germany -- Ombudspersonen
Italy -- difensore
Netherlands -- ombudspersoon
Norway -- ombudet
Poland -- Rzecznik
Portugal -- provedor
Russia -- омбудсмен
Spain -- ombudsman organizacional
Sweden -- studentombud
Switzerland -- ombudsmann

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More Info About Ombuds

  • IOA Code of Ethics
  • IOA Standards of Practice
  • ACCUO Standards of Practice
  • ABA Standards for Ombuds (2004)
  • IOA Guidance on ABA Standards
  • The Organizational Ombudsman: Origins, Roles and Operations-A Legal Guide
  • The Organizational Ombuds: Foundations, Fundamentals & The Future
  • Guide for Federal Employee Ombuds
  • GAO Report on The Role of Ombudsmen in Dispute Resolution
  • Report for the President on the Use and Results of Alternative Dispute Resolution
  • A Practical Guide to Organizational Ombuds: How They Help People and Organizations
  • ABA Resolution in Support of Ombuds Programs (2017)
  • ACCUO Toolkit
  • Garstang v. Superior Court (Caltech)
  • ACUS Recommendation on the Use of Ombuds in Federal Agencies
  • Declaration of Best Practices for University of California Ombuds

About Me

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Tom Kosakowski
Los Angeles Area, California, United States
I am a University Ombudsperson, Mediator, and Attorney. The material in this blog does not reflect on any matters I have handled or am currently handling. This information should not be construed as legal, medical or psychological advice; readers should consult their own professionals for advice. (I can be contacted at Tom [dot] Kosakowski [at_sign] gmail [dot] com.)
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