Sue Theiss, Director of the UArk Ombuds Office, reports that her office assisted in the resolution of 83 new cases in the 2008-09 academic year through early, informal, and non-adversarial resolution practices involving at least 163 individuals. While the number of new cases dropped slightly from last year, the primary constituents served increased 28% due to more group facilitations and more long term, complex cases involving several parties.
Theiss provided 42 workshops and educational presentations on conflict resolution theory and practice, including an 8-week life skills course and a 30-hour professional mediation course. (UArk Student Affairs Annual Report.)
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