March 19, 2020

IOA to Hold 2020 Annual Business Meeting Online

Although the International Ombudsman Association has cancelled its conference, it will convene its annual members-only business meeting virtually on April 1, 2020. In addition to the association's business, the meeting will host a open "community dialog" for participants to talk about the future of the profession.

Here is the full announcement: 

Virtual Annual Business Meeting & Community Dialogue
During this stressful and uncertain time, a moment when an international pandemic has been declared, IOA leadership does not want us to lose touch. In light of the cancellation of IOA's 15th Annual Conference, we would like to invite IOA members to connect with one another and engage in a courageous dialogue about what the future holds for us all.

The IOA Board has decided to host the 2020 Annual Business Meeting online. In addition, we will host a participant-centered “Community Dialogue.” This new, virtual opportunity gives IOA members the chance to convey their thoughts about the expanding needs of our organizations and stakeholders, and to inform the IOA strategic planning process, which the Board of Directors will soon be undertaking.

As a valued IOA member, you are invited to bring to this dialogue what’s working at your organization, and your ideas for the future of IOA and the ombuds field. Our collective perspective will make us stronger!

All IOA members are encouraged to attend.

IOA Annual Meeting (8:00 AM – 8:30 AM PT)
     I.   Call to Order (Marcia Martinez-Helfman)
     II.  Approval of 2019 Annual Business Meeting Minutes (Ronnie Thomson)
     III. President’s Report (Marcia Martinez-Helfman)
     IV. Executive Director Report (Chuck Howard)
     V.  Treasurer’s Report (Lee Twyman)
     VI.  Adjournment (Marcia Martinez-Helfman)

2020 Vision for IOA's Future: A Community Dialogue (8:30 AM – 10:00 AM PT)
Session Facilitators:
The session design and facilitation will combine the expertise of the following IOA volunteers and staff, with the leadership and expertise provided by:
Lenny Lind, Mike Rozinsky, Andrea Schenck

IOA Team Members:

Nick Diehl, Chuck Howard, Melanie Jagneaux, Lindsay Jennings, Ralph Johnson
Marcia Martinez-Helfman, Steve Prevaux, Teresa Ralicki, Ronnie Thomson


  1. Which time zone?

    1. Great question. I'll participate if it's PDT, but not if it's EDT, TBH.