The Ombuds Blog: Podcast Interview With Ombuds at Eastern Michigan University

March 10, 2020

Podcast Interview With Ombuds at Eastern Michigan University

EMU Ombuds Associate Director Julia Heck and graduate Assistant Michayla Petel sat down for an interview with The Eastern Echo, the campus newspaper, last week. Heck said that her caseload has been increasing the past few years and that they see 450-500 students a year. Heck and Petel talk about the Ombuds' role and the kinds of issues they deal with most frequently. It's a good overview of the work done by campus Ombuds. (The Eastern Echo.)

Related posts: Ombuds Avoids Shake Up at Eastern Michigan; Trustees Knock Eastern Michigan University President for Failing to Review Ombuds Function; Job Posting; Eastern Michigan University Names Ombuds; Job Posting.

1 comment:

Mark P.3/10/2020 5:10 PM
A good overview of a student ombuds, anyway. For those of us serving faculty and staff, and perhaps grad students which are not explicitly talked about in the podcast, it's a little different.
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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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