The Ombuds Blog: Jim Huegerich: Founding Ombuds for the Town of Chapel Hill

February 18, 2022

Jim Huegerich: Founding Ombuds for the Town of Chapel Hill

James E. Huegerich, the Senior Ombuds for Chapel Hill, North Carolina, passed earlier this month. He moved to Chapel Hill for graduate school and then helped create and run the city's police department crisis unit. In 2012, he and Faith Thompson became the first full-time Ombuds for Chapel Hill. (This remains one of the few IOA-compliant municipal Ombuds programs in existence.) He served in the role until his passing. (Hall-Wynne Obituary.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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February 18, 2022

Jim Huegerich: Founding Ombuds for the Town of Chapel Hill

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