The Ombuds Blog: University of Peace Introduces Ombuds

February 11, 2022

University of Peace Introduces Ombuds

Nearly four years after it started a search, Laura Navarrete has been named the first Ombudsperson for United Nations affiliated university in Costa Rica. In addition to informally resolving conflicts, the UPeace Ombuds also manages the formal complaint process, duties that are not in line with most university Ombuds or other UN Ombuds programs.

It appears that Navarrete is serving as the Ombuds as an external contractor. According to her bio, she is a Senior Manager with EY Law (a subsidiary of Ernst & Young Global Limited). She is a labor lawyer and has also worked in Washington DC. She graduated from the University of Costa Rica, earned a law degree from the Latin American University of Science and Technology and a Master's from the University of Salamanca, Spain. (UPeace Ombuds; LinkedIn.)

Related: Job Posting.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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February 11, 2022

University of Peace Introduces Ombuds

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