Job Posting: Kaiser Permanente School of Medicine

The new private medical school in Pasadena, California has re-opened a search for its first Ombuds Officer. One year ago, KPSOM sought a full-time, in-person Ombuds. The revised search seeks a part-time, hybrid Ombuds to establish an office and provide services to all stakeholders following IOA standards. Kaiser Permanente has a large network of HealthCare Ombuds/Mediator which provide early dispute resolution services for patient complaints, but this new Ombuds is not connected to that program. 

Qualifications for the revised position have not changed. Applicants must have at least five years of related experience in higher education, academic medicine, and/or healthcare, and advanced Ombuds training. Preferred qualifications include: a minimum of seven years of related experience; Ombuds experience in a university setting; experience working with ADR procedures; certification (or willingness to become certified) as a Restorative Justice practitioner; and an advanced degree in business, health care, public administration, or related field. No salary or closing date indicated. (KP Jobs.)

Prior: Job Posting.