After a lengthy national search, Waged Jafer has been appointed the Deputy Ombuds for the private Ivy League research university in Philadelphia. Jafer will lead UPenn's Office of the Ombuds which serves 60,000 faculty, staff, and students following IOA standards. She succeeds Marcia Martínez-Helfman, who is retiring after more than a decade in the role, and joins University Ombuds Jennifer A. Pinto-Martin.
Jafer is a very experienced Ombuds. Last year, she established the Ombuds Office at Williams College. Prior to that, she serves as the International Committee of the Red Cross's first Regional Ombuds for the Middle East and North Africa Region. Her resume includes more than a decade of dispute resolution and higher education experience in Canada, including time as the Ombudsperson for Quest University in British Columbia. She earned a BA and MA in Conflict Studies at the University of Ottawa, and a PhD at the University of British Columbia. (LinkedIn.)
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