The Ombuds Blog: Erie 2 Chautauqua-Cattaraugus BOCES Debuts Ombuds Program

August 22, 2023

Erie 2 Chautauqua-Cattaraugus BOCES Debuts Ombuds Program

The school district (Board of Education Cooperative Education Services) for Erie, Chautauqua and Cattaraugus Counties in western New York has appointed Stacey Aliasso Rowcliffe as its first Ombuds Officer. In this new, full-time role, Rowcliffe serves employees, students, and others across 1,791 square miles and 27 component school districts. She was hired in August 2022 and the website for the office went online this month.

Previously, Rowcliffe was the Director Of Special Education for Lockport City School District in New York. (E2CCB Ombuds; LinkedIn; YouTube.)

Related: Job Posting.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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August 22, 2023

Erie 2 Chautauqua-Cattaraugus BOCES Debuts Ombuds Program

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