December 26, 2025

2025 Year in Review: Transitions

This is the first post in the Ombuds Blog’s annual year-end summary of the Organizational Ombuds profession. This installment focuses on transitions in the field, beginning with a review of Ombuds who retired or passed away during the year, along with a recap of newly established and closed Ombuds programs. Additional posts reviewing other developments from the year will follow in the next week.

Retirements -- Several Ombuds announced their retirements last year, including:
  • Linda Falkson, Cornell
  • Yem Fong, CU Boulder
  • Jerry Hauser, CU Boulder
  • Don Lubach, UC Santa Barbara
In Memoriam -- Colleagues remembered many former Ombuds who passed away in 2025:
  • Bill Angrick, State of Iowa and President of USOA and IOI
  • Francis Bauer, University of Western Ontario
  • John Binder, Kent State
  • Donna Bishop, Northeastern University
  • George Leitmann, UC Berkeley
  • Leoncio Severino Lara Sáenz, Universidad Nacional Autónoma de Mexico and Executive Secretary of the Mexican Network of University Ombuds Offices (REDDU).
  • Phyllis White, UMass Amherst
New and Expanded Offices -- This year, 36 organizations created or increased the scope of their Ombuds programs. This was a decrease from last year's tally of 58 and 72 in 2023. The following organizations created (or expanded) Ombuds programs this past year:
  • American College of Veterinary Internal Medicine
  • American InterContinental University
  • American Physical Society
  • Bethune–Cookman University
  • Canadian Food Inspection Agency
  • Canadian Security Intelligence Service
  • Central State University
  • Endometrial Cancer Research Foundation
  • European Investment Bank
  • Exergen Corp
  • Florida Institute of Technology
  • Gdańsk University of Technology
  • Georgia Institute of Technology (reopened)
  • Gund Institute
  • Hanyang University
  • Indiana University Bloomington (grad students)
  • International Franchise Association
  • International Political Science Association
  • Kent State University (staff)
  • Kennesaw State University
  • Missouri State University
  • Modernist Studies Association
  • Nocturne Art at Night Society
  • Oakland University
  • Pacific University
  • Rutgers University (staff)
  • Spelman College
  • State University of New York at Oneonta
  • Transport Canada
  • U.S. Department of Homeland Security, Office of Intelligence and Analysis
  • University of Alabama Adapted Athletics
  • University of Maryland, Baltimore (research)
  • University of Tennessee at Martin
  • Via Rail Canada
  • Virginia Governor’s School for the Visual and Performing Arts and Humanities
  • Youngstown City School District
Note that the list includes a few that were overlooked or had a quiet launch in recent years. The list also excludes programs created by organizations that have not made any details public.

Closed Offices -- It is notoriously difficult to track Ombuds offices closing, because there is usually no public announcement. (This list may be updated upon receipt of additional information.) These are the organizations that closed their Ombuds programs in 2025:
  • Brookhaven National Lab
  • Cal Poly San Luis Obispo
  • Dawson College
  • Fanshawe College
  • Gallaudet University
  • U.S. State Department
  • West Chester University
Job Postings -- Opportunities continued a years-long decline in 2025. There were 79 job postings, a decline from 117 in 2024, 138 in 2023, and 143 in 2022.

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