Demerris Brooks, who was hired as the Ombudsperson for California's San Jose State University in August 2008, reports that she has already handled more than 300 student cases in current academic year. Most of these have been resolved informally.
"Out of the 307 cases I've dealt with this year, only seven have gone to the Student Fairness Committee," she said. "Everything else is either able to be resolved at my level or the student decides they don't want to pursue it anymore." Pat Lopes Harris, director of media relations for SJSU, said the ombudsman is an integral part of the university because it reinforces university ideals. (Spartan Daily.)