In a performance review, EMU regents said president Susan Martin failed to meet expectations in several respect, including a request to evaluate the university's Ombuds program. However, it was not clear why the Ombuds program was called into question.
The trustees wrote, "There were two new goals this review period specifically aimed at measuring satisfaction and evaluating the process and performance of those administrative areas that provide service students, faculty and staff." They cited the Ombuds in particular. "A review of the ombudsmen [sic] function and how this is performed at other Universities was not completed." Martin did not respond publicly to the review. Gregory A. Peoples is the EMU Ombudsman. (AnnArbor.com; Review Letter.)
Related posts: After Student Death, EMU Ombuds Acts as University Spokesperson; EMU Ombuds and Others Criticized for Withholding Details of Murder Investigation; Ombuds Avoids Shake Up at Eastern Michigan.