January 19, 2011

IOA Announces 2011 Pre-Conference Courses

The International Ombudsman Association has released the details of the pre-conference course that will be offered on April 3 in Portland.

Full Day Courses
Half Day Morning Courses
  • Can you hear me now? Listening as a Foundational Skill with Margaret Fitch-Hauser, Ph.D., Auburn University
Half Day Afternoon Course
Full day courses are limited to 25 participants; half-day courses to 50.  Early registration ends March 10.  (IOA Pre-Conf. Info.)

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