The Ombuds Blog: IOA Board Chair Offers Encouragement During Pandemic

April 27, 2020

IOA Board Chair Offers Encouragement During Pandemic

Melanie Jagneaux, who became the President of the International Ombudsman Association Board of Directors earlier this month, posted a video on Friday night to her personal YouTube account. The short video recapped the effects of the cornonavirus on the Ombuds profession and IOA. She said that IOA leaders are creating new resources and methods to support the association's members.
These include a new task force to develop weekly offerings that will be announced soon and expanding online programs and training. Jagneaux spoke generally and implied that there will be more updates. (YouTube.)

Related posts: IOA Cancels 2020 Conference; IOA to Hold 2020 Annual Business Meeting Online; IOA Names Board Officers for 2020.

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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April 27, 2020

IOA Board Chair Offers Encouragement During Pandemic

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