FCO-ACCUO Posts Agenda and Opens Registration for 2022 Biennial Conference

The Forum of Canadian Ombudsman and the Association of Canadian College and University Ombudspersons has released details for their biennial conference on October 17-18, 2022 in Ottawa. The conference theme is "Together Again: Strengthening Ombuds Practice through Connectedness and Inclusion" and registration is now open.

Tuesday, October 18

Opening Keynote

• Obstetric Violence: Confronting Medical Colonialism in Canada; Alisa Lombard, Lombard Law; Dr. Samir Shaheen-Hussein, Pediatric Emergency Room Physician

Plenary Session

• Let's Stop Saying We're "Neutral"; Shirley Nakata, Ombudsperson for Students, University of British Columbia

Keynote

• The Ombudsman as the “Honest Broker”; Gerard Étienne, Senior Associate, DiversiPro

Concurrent Sessions

• Strategies to Encourage Implementation of Ombud Recommendations; Nishika Jardine, Veterans Ombudsman

• Student Ombudsperson and Student Representation: What Cooperation is Possible?; Anna-Katharina Rothwangl, Deputy Ombudsman, Austrian Student Ombuds Office, Jorge Pereira, Student Ombudsman, University of Beira Interior

• Courage, Compassion, Clarity: Lessons Learned During the Pandemic; Michelle Rossi, Executive Director, Patient Ombudsman

Plenary Session

• How Can Ombuds Contribute to Reconciliation?; Jay Chalke, Ombudsperson of British Columbia; Paul Dubé, Ombudsman of Ontario

Concurrent Sessions

• Benchmarking Study: Ombudsman Sector; Jean-Marc Nantais, Ombudsman, Canada Post

• Can we? Should we? How do we? Engaging in EDI Work as an Academic Ombuds; Julie Boncompain, Ombudsman, Polytechnique de Montreal; Brent Epperson, Ombudsman, University of Luxembourg; Heather McGhee Peggs, Just Equitable

• Report Writing; Speaker TBC

Wednesday, October 19

Keynote

• Mike DeGagné, President and CEO, Indspire

Concurrent Sessions

• Administrative Law Updates and Best Practices for Procedural Fairness; Maureen Helt, Ombudsperson, Toronto Metropolitan University, Lavonne Hood, University Ombudsperson, Queen’s University and Shirley Nakata, Ombudsperson for Students, University of British Columbia

• Ombuds Responsibility to Incorporate Equity, Diversity and Inclusion in the Workplace; Alexander Jeglic, Procurement Ombudsman and Shirley Nguyen, Mediator and Adjudicator

• Elevated Expectations: The New Ombuds Reality?; Jack Nagler, CBC Ombudsman; Natalie Sharpe, Director, Student Ombud Service, University of Alberta, Alexandre St-Jean, Ombuds, Shared Services Canada

Plenary Session

• Increasing Awareness through Targeted Outreach Initiatives – An Ombudsman Toronto Case Study; Kwame Addo, Ombudsman, City of Toronto

Plenary Session

• Investigation of French-language Program Cuts at Laurentian University in Sudbury; Kelly Burke, French Language Services Commissioner of Ontario

Plenary Session

• Ombuds Start Up or Upstart – Reflections on Setting Up a New Provincial Ombuds Office; Sandy Hermiston, Ombudsperson, PEI, and Craig Thompson, Patient Ombudsman

Plenary Session

• The Future of Ombudsing In Canada and Wrap-up; Kwame Addo, Ombudsman, City of Toronto; Julie Boncompain, Ombudsman, Polytechnique de Montreal; Stephanie Pasha, Early Resolution Specialist, Patient Ombudsman; Howard Sapers, Consultant
  Moderator: Nadine Mailloux, FCO President

(FCO Conf Info.)

Related posts: ACCUO List of Past Conferences Highlights Ombuds History; FCO-ACCUO 2017 Conference Registration Opens; Canadian Ombuds Associations, FCO-ACCUO, Announce Agenda for Biennial 2019 Conference; Forum of Canadian Ombudsman Marks Two Decades of Growth and Service; ACCUO to Host First Virtual Conference; Save the Date for FCO-ACCUO 2022 Biennial Conference; Call for Proposals.