The Ombuds Blog: OMV Petrom Ombuds Posts 2022 Annual Report

May 31, 2023

OMV Petrom Ombuds Posts 2022 Annual Report

In his latest annual report, Ion Anghel, Director of PetrOmbudsman Department, says that his office handled 823 cases in 2022. This number has been stable for the past five years as the program approaches its ten-year anniversary. The two top categories of concerns were: Compensation & Benefits; Organizational, Strategic & Mission Related; and Safety, Health & Physical Environment. Nearly thre quarters of the visitors sought Ombuds services directly from team members doing regular field visits. (PertrOmbudsman 2022 Report.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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May 31, 2023

OMV Petrom Ombuds Posts 2022 Annual Report

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