The Ombuds Blog: UCSF Adds Associate Ombuds

June 03, 2026

UCSF Adds Associate Ombuds

The University of California, San Francisco has appointed Gabriel Herrera as an Associate Ombuds, filling the position vacated by Misty Loetterle. Herrera joins a team that includes Ombuds Ellen Goldstein, Kate Flynn, and Paula Trejo-Phillips. In addition, Jonah Pedersen joined the office in November 2025 as Ombuds Coordinator.

Herrera comes to UCSF from the Convergence Center for Policy Resolution in Washington, DC, where he served as Programs Director. Previously, he was Assistant Director of Programs–Mediation Services at the Center for Conflict Resolution in Chicago, leading mediation programs. He also teaches and mentors students in Roosevelt University's Master's in Conflict and Mediation program. Herrera earned a Bachelors degree in Communication from Boston University and a Masters degree in Conflict Resolution from George Mason University's Jimmy and Rosalynn Carter School for Peace and Conflict Resolution. (LinkedIn.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany/Austria -- Ombudspersonen and Ombudsleute

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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June 03, 2026

UCSF Adds Associate Ombuds

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