Here is the abstract for the article:
Organizational ombuds in higher education assist university constituents in resolving campus conflicts by adhering to the International Ombuds Association Standards of Practice. However, there remains a limited understanding of how ombuds’ conflict resolution practices intersect with and support psychological safety. Therefore, the purpose of this phenomenological study was to explore how ombuds make meaning of their lived experience with psychological safety and how it informs their roles with the constituencies they serve in higher education. The data of this study revealed findings that answered three research questions. The first finding provides insight into the specific lived experiences of the participants of psychological safety and how they made meaning of those experiences. The second finding shares the participants’ perceptions of their experiences and understanding of their commitment to ethical standards and psychological safety, and how it informed their work. The third finding shares personal accounts of the challenges and opportunities they encountered related to psychological safety. To shed light on the importance of psychological safety to organizational ombuds and university constituents, recommendations are provided for institutions of higher education.
Wint says, "This work represents a meaningful extension of my doctoral research and reflects my continued commitment to understanding how organizational ombuds can support healthier, more trusting, and more psychologically safe higher education environments." (Journal of Education Human Resources; LinkedIn.)
No comments:
Post a Comment