GreenStar Cooperative Market, a consumer-owned, democratically-run cooperative corporation in Ithaca, NY, has created an Ombuds program. According to GreenStar's blog, the new program will facilitate the communication of questions, concerns, problems or complaints from members and nonmembers.
Deborah ("D") Scott and Evelyn ("Evie") Weinstein were selected to jointly fill the position. Both women have experience volunteering for the Suicide Prevention and Crisis Service in Ithaca. Weinstein is a social worker and Scott is currently completing her graduate degree in social work at Binghamton University. They anticipate following IOA standards and looking to the Ombuds programs at Ithaca College and Cornell University for guidance. (Greenstar Co-op Blog.)