NAU's Faculty Ombuds Program reports that it handled 55% more requests for assistance in the 2009-10 academic year compared to the prior period. The greatest increase came from administrators and the proportion of faculty without continuing status contracts also increased substantially.
According to Phoebe Morgan, who coordinates the NAU Faculty Ombuds Program, interpersonal disputes were most common between faculty and those who supervise and/or evaluate their performance, or between faculty and their students. In addition to handling individual cases, the NAU Faculty Ombuds Program started a two-year partnership with the the university's Faculty Development Program provided administrators and faculty with proactive conflict management training. (NAU Ombuds.)
Related post: New Faculty Ombuds Coordinator at N. Arizona U.
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