The Ombuds Blog: New Ombuds Program Mediates Issues at LUCA School of Arts

January 28, 2020

New Ombuds Program Mediates Issues at LUCA School of Arts

An Ombudsman Service has been established at Hogeschool Sint-Lukas Brussel, the only independent art school in Flanders. Ten faculty and staff serve as Ombuds and cover LUCA's five campus locations. The Ombuds act as mediators in cases of academic conflicts between students and faculty/administrators, especially during exam periods.

The current Ombuds are: Hilde Nelissen; Maaike De Zitter; Véronique Béelaert; Mieke Coghe; Els Vanobberghen; Helga Danckers; Dirk Bogaert; Johanna Kint; Christian Vancraenenbroeck; and Roel Vandewinkel. (LUCA Ombuds.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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January 28, 2020

New Ombuds Program Mediates Issues at LUCA School of Arts

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