The Ombuds Blog: Ryerson University Selects Next Ombuds

March 08, 2022

Ryerson University Selects Next Ombuds

Maureen Helt is the new Ombudsperson for students at the public research university in Toronto, joining Assistant Ombudspersons Ayesha Adam and Gemma Kerr. Helt comes to the role with 25 years of legal, investigative, and dispute resolution experience, most recently as vice-chair and adjudicator at Tribunals Ontario. She moved to Ryerson in mid-January 2022.

Helt's career also included stints as Senior Legal Counsel for the Ontario Energy Board and Discipline Counsel for the Law Society of Upper Canada. She graduated from Queen's University and earned a Master's at York University Osgood Hall Law School. (LinkedIn, via FCO.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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March 08, 2022

Ryerson University Selects Next Ombuds

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