January 23, 2024

University of Nevada Las Vegas Ombuds Reports Strong Demand in 2023

In his latest annual report, UNLV's Ombuds David G. Schwartz said that he assisted 486 individuals in 2022-23, a 34% increase from the prior year. Schwartz said the visitors were "a diverse selection of the 35,000 or so people who learn or work at UNLV." Numbers aside, his review acknowledges the campus shooting on December 6 that will forever dominate any discussion about 2023. (UNLV Ombuds.)

January 22, 2024

Allen College Names First Ombuds

The private healthcare university in Waterloo, Iowa, has created an Ombuds program for its 700 students. Kara Howard will serve nursing students and Abigail Nieman will serve all other health sciences students. Both have other roles at the college and report to the the College President for their Ombuds work. 

Duke University Ombuds Shares 2023 Annual Report

In a report to Duke's Academic Council, Jessica Kuchta-Miller, CO-OP, said that the Ombuds Office had assisted 297 visitors in 2023, with nearly a third of visitors being faculty. Kuchta-Miller, who has headed a unified Ombuds program at Duke since September 2022, said the top reason for visits was evaluative relationships in the workplace. The Duke Chronicle also reported that the university adopted a new charter for the Ombuds Office, that follows IOA standards. (Duke Chronicle.)

January 19, 2024

Northern Virginia Community College Adds an Ombuds

Shawn Addison has been named the Employee Ombuds for the large community college in Virginia. Addison joins Tanneh Kamara, who was named the first Student Ombuds in 2021. Addison has worked at NOVA as a Professor and Counselor, and earned an EdD from Shenandoah University. (NVCC Ombuds.)

American Society for Aesthetics Expands with Divisional Ombuds

ASA has announced the appointment of six new Divisional Ombudsperson. These new positions will attend each of the four regional meetings and supplement the work of the philosophical organization's founding Ombuds, Jeanette Bicknell. The new Divisional Ombuds are: Remei Capdevila-Werning, Lecturer on Philosophy and Resident Dean at Harvard University; Ley David Elliette Cray, Dialectical Programming Coordinator for Growth thru Change; Charles Peterson, Associate Professor and Chair of Africana Studies at Oberlin College; Sue Spaid (alternate Ombuds), Curator and Author in Belgium; and J. Lenore Wright, Professor of Philosophy and Interdisciplinary Studies at Baylor University. They will all serve two-year terms beginning January 31, 2024. (ASA News.)

Idaho State University Affirms Commitment to Staff Ombuds During Transition

Stacey Marshall, who managed the Staff Ombuds program at ISU for the past decade recently retired. In an update to the campus, the university said that "HR and ISU leadership have been collaboratively evaluating the best options for the sustained continuation of the Staff Ombuds Program." In the short term, the seven Staff Ombuds will be coordinated by Karey Steed, assistant HR director for employee relations and organizational development. The Staff Ombuds currently are: Stefanie Shadduck, Research Associate - Institute of Rural Health; Todd Johnson, Director - Veterans Student Services Center; Kurtis Moser, Interactive Video Conferencing Classroom Specialist; and Patty Overy, Financial Technician. (ISU News.)

January 18, 2024

Job Posting: City of Atlanta

The City of Atlanta is seeking a full-time Ombudsman Specialist/Neighborhoods Relationship Manager. (The City advertised the position last April, but it is unclear whether that search was ever completed.) The position will report to Jodi Merriday, the City's Ombudsman of Neighborhoods and provide Ombuds services to residents following IOA and USOA standards. Merriday was appointed by Atlanta Mayor Andre Dickens in February and previously was the inaugural Ombudsman for the Atlanta Public Schools.

Call for Presenters (Updated): Centre for Informal Dispute Resolution

Organizers for "The Ombuds: Foundations, Best Practices, and Development" on May 6-7, 2024, have extended the submission deadline for speakers. This international and online event hosted by CIDR at Saint Paul University in Ottawa will bring together practitioners and researchers in conflict resolution and the Ombuds field to discuss the evolution of Ombuds practice. The organizers are Brent Epperson (part-time Ombuds at the University of Luxembourg and Assistant Professor at USP) and Jean-François Rioux (Associate Professor at USP).

January 16, 2024

Job Posting: UC Irvine

The Orange County campus of the University of California has opened a search for an Associate Ombuds. The search will fill a position previously held by Jared Lee. The full-time position provides Ombuds services to all campus stakeholders including members of the UCI medical center in Orange and reports to the Director of the Office of the Ombuds, Jennifer Moumneh. The position is eligible for a hybrid work schedule.

January 10, 2024

Job Re-Posting: Colorado State University

The public land-grant university in Fort Collins has reopened its search for two Assistant Directors of Conflict Resolution Services. The positions manages voluntary, neutral, confidential, and informal conflict resolution programs for 33,000 students. The roles will be delegated to two areas: Campus Communities (supporting on-campus communities such as University Housing and student organizations) and Academic Life (conflicts related to the student academic experience). The university hopes to fill the hybrid-eligible positions by February 26, 2024.

January 09, 2024

Warsaw University of Life Sciences Appoints First Ombuds

Mateusz Niedbała has been named the first Ombuds for SGGW (Szkoła Główna Gospodarstwa Wiejskiego), Poland's largest agricultural university. Niedbała's title, "Rzecznikiem Akademickim," translates to Academic Spokesperson, but his role is defined by the IOA standards of practice. In this new position, he will serve as a resource for over 45,000 students and nearly 8,000 employees. Niedbała has been a Lecturer in SGGW's Department of Technology and Entrepreneurship in Wood Industry. (SGGW People.)

University of Wyoming Elevates Ombuds Reporting Line

Wyoming's flagship public university has realigned its Ombuds to report to the Office of the President. Previously, UW's Ombudsperson for staff and students, Nellie Haddad, was within the Office of Diversity, Equity, & Inclusion. The move brings the program more in line with IOA standards. (UW News.)

Oakland School for the Arts Signs Ombuds Charter

This week, OSA, the California Bay Area visual and performing arts charter school, published an Ombuds Office Charter. The document was enacted in July 2023 and states that the school's inaugural Ombuds, Genevieve Mage, will practice to IOA standards. (OSA Ombuds Charter.)

January 08, 2024

Job Posting: Universitetet i Bergen

The University of Bergen is hiring its a second Studentombud. The full-time position will join current Ombuds, Karsten Olav Aarestrup, and expand the services to Norges Handelshøyskole (the Norwegian School of Economics) and Bergen Arkitekthøgskule (Bergen School of Architecture). 

Colorado State University Selects an Ombuds

Matt Ricke has been hired as a full-time Ombuds for CSU in Colorado Springs. The appointment expands the Office of the Ombuds headed by University Ombuds Director, Melissa Emerson. The part-time Faculty Ombuds, Kathy Rickard, is no longer with the office.

Czech Network of University Ombuds Sets Second Meeting

Later this month, the Czech National Ombudsman will host a meeting of Czech and Polish university Ombuds. This year, Jan Gałkowski, the University Ombudsperson for the University of Rzeszów (Uniwersytet Rzeszowski) will be the keynote speaker. Galkowski became the first Ombuds at the University Rzeszow in 2022 and was a speaker at the 2023 ENOHE conference. (LinkedIn: Akademicka Sieć Bezpieczeństwa i Równości; Jan Gałkowski.) 

January 05, 2024

Journal Article Examines Adoption of Ombuds Programs in Japanese Universities

Science and Public Policy
, a peer-reviewed scientific journal from Oxford University Press, has published a new article: "The Early Emergence of Ombuds Systems in Japanese Science Universities." The authors, Matthew Brummer and Sam Bamkin, conducted "elite interviews" of three Ombuds for qualitative data: Jeff Wickens, Ombudsperson for Okinawa Institute of Technology (OIST); Masako Miyatake, Ombudsperson for Kyushu Institute of Technology (KyuTech); and Shirley Nakata, Ombudsperson for the University of British Columbia (UBC). 

IOA Seeks Noms for 2024 Distinguished Emeriti

The International Ombuds Association is asking its members to submit names for its annual Distinguished Emeritus Award. The IOA Nominating Committee recognizes a small number of retired Ombuds for their outstanding and dedicated service to the association and to the Ombuds profession more broadly.

January 04, 2024

Benton White: San Jose State University's Founding Ombuds

J Benton White, the former Ombudsman for San José State, passed away on December 6, 2023, at the age of 92. White came to what was then San Jose State College in 1961 as a Methodist campus minister and was quickly involved in the effort to secure housing for students of color. As a progressive activist, he helped recruit students to participate in voter registration drives taking place in the Deep South during the Freedom Summer of 1964. After student protests over continued racial segregation roiled the campus in 1967, the University President

January 02, 2024

Job Posting: United Nations, Lebanon

The Office of the United Nations Ombudsman and Mediation Services (UNOMS) is seeking a Conflict Resolution Officer Consultant based in Beirut. The is a temporary position that provide Ombuds services for UN employees in offices and peacekeeping missions in the region. The term will expire on June 30, 2024. The position will be supervised of the UNOMS Chief of Office.