The Ombuds Blog: Meet the Two Ombuds for Maersk

September 04, 2023

Meet the Two Ombuds for Maersk

In the Spring of 2021, Steen Erik Larsen and Benthe Legg were appointed the first Ombuds for A.P. Moller - Maersk, the Danish shipping and logistics company. Together, they provide Ombuds services for over 100,000 employees worldwide. Larsen is based in Copenhagen and Legg in Cape Town. A recent Maersk news item explained: "The Maersk Ombuds Function is an independent, neutral, confidential, and informal service to all employees offering a voluntary safe place for employees to seek guidance, voice concerns or discuss options for any work-related matter. The ombuds function is initially staffed by two experienced and senior Maersk employees."

Larsen has worked for Maersk for over 35 years, most recently as the company's Head of Technology Mergers & Acquisition. After training at Maersk, he graduated from Copenhagen Business School. Legg's moved to the position ater serving as the Africa regional HR director of Maersk Line. She earned her Master of Arts from Stellenbosch University. (Maersk News; LinkedIn; Maersk 2021 Sustainability Report.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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September 04, 2023

Meet the Two Ombuds for Maersk

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