The Ombuds Blog: University Canada West Lures Experienced Ombuds

September 06, 2023

University Canada West Lures Experienced Ombuds

Annette (Fraser) O'Hara has been hired to establish the Ombuds program for UCW, a private, for-profit university in Vancouver, BC. She started in May 2023. As the inaugural Ombudsperson, O'Hara reports to the university president and serve the student body of 11,000. She comes to the position after nearly five years as the Ombudsperson for the University of Victoria.

O'Hara graduated from Mount Royal University and earned her Master's in dispute resolution from the University of Victoria. (UCW Ombuds; LinkedIn.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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September 06, 2023

University Canada West Lures Experienced Ombuds

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