The Ombuds Blog: Ombuds Office at Concordia University Grows with New Associate

June 03, 2021

Ombuds Office at Concordia University Grows with New Associate

Dorothee Beaupre Bernier has been hired as the first Associate Ombudsperson at Concordia. The move expands the office which serves the entire campus and is headed by Amy Fish. Bernier comes to the position from the Canada Life Insurance Company, where she was Assistant Ombuds.

Bernier has worked in the insurance industry since graduating from Université de Montréal. She is completing a Master's degree in dispute resolution and prevention at Université de Sherbrooke. (Concordia Org Chart; LinkedIn.)

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Organizational Ombuds

Organizational Ombuds serve as a confidential, independent, neutral and informal dispute resolution resource for a specific entity. They are accessible to a defined population and can advocate for fairness. These unique characteristics distinguish Organizational Ombuds from Classical Ombuds, mediators, arbitrators, and other alternative dispute resolution professionals. The term "Ombuds" is shorthand for "Ombudsman," "Ombudsperson" and "Ombuds Officer," which also are used widely.

Some other variants include:

Austria -- Ombudsstelle

Brazil -- Ouvidor

Croatia -- pravobranitelji

France -- médiateur/defénseur

Germany -- Ombudspersonen

Italy -- difensore

Netherlands -- ombudspersoon

Norway -- ombudet

Poland -- Rzecznik

Portugal -- provedor

Russia -- омбудсмен

Spain -- ombudsman organizacional

Sweden -- studentombud

Switzerland -- ombudsmann

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June 03, 2021

Ombuds Office at Concordia University Grows with New Associate

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